Managing Tenants

This action requires the View Tenants and Add Tenants permissions

Adding Tenants

1. From the GAP Admin home page, click "Tenants" under the "Access Control" section.

2. Click the "+ Create Tenant" button.

3. Enter the tenant name in the "Tenant name" text box.

4. Select the parent tenant for the new tenant from the "Parent tenant" field.

5. From the "Allowed device types" list, select which device types you wish to make available in this tenant. Expand the sections using the chevron icon for more granular options.

6. If you wish to enable automatic creation of app device records, check the "App device auto-add" checkbox.

7. Click "Submit"

Editing Tenants

1. From the GAP Admin home page, click "Tenants" under the "Access Control" section.

2. Click on the name of the tenant you want to edit.

3. To change the tenant name, enter the new name in the "Tenant name" text box.

4. From the "Allowed device types" list, select which device types you wish to make available in this tenant. Expand the sections using the chevron icon for more granular options.

5. If you wish to enable or disable automatic creation of app device records, check or uncheck the "App device auto-add" check box.

6. To amend the contact information for a tenant, click the "Contacts" tab and enter e-mail addresses (comma-separated) into the "Technical contacts" and "Sales contacts" text boxes.

7. To customise the e-mail address from which notifications are sent, click the "Sender Info" tab and then check the "Customise notifications sender" check box.

8. Enter an e-mail address in the "Email address" text box.

9. Enter a display name (e.g. "GAP Notifications") in the "Display name" text box.

10. Click "Save Changes"

Deleting Tenants

Deleting a tenant is irreversible and can result in significant data loss if used incorrectly.

Deleting a tenant deletes all data therein, including devices, users, geofences, contacts, KML, etc.

You cannot delete a tenant that has sub-tenants. Delete any sub-tenants first.

1. From the GAP Admin home page, click "Tenants" under the "Access Control" section.

2. Click on the name of the tenant you want to delete.

3. Click the "Delete Tenant" button.

4. Check the confirmation checkboxes.

5. Enter the name of the tenant you want to delete in the confirmation text box.

6. Click "Delete Tenant".