Itinerary Rules Reference
Conditions
Itinerary
Overall Risk
Is Is Not Is Greater Than Is Greater Than Or Equal To Is Less Than Is Less Than Or Equal To
Checks the risk level of itineraries.
Approval State
Is Is Not
Checks the approval state of the itinerary. Possible values are "approved", "declined" or "no decision".
Approval State Changed
To Approved To Declined To Cancelled
Triggers when the approval state of an itinerary changes.
Duration Days
Is Equal To Is Greater Than Is Greater Than Or Equal To Is Less Than Is Less Than Or Equal To
Checks the duration of the itinerary.
Days To Start
Is Equal To Is Greater Than Is Greater Than Or Equal To Is Less Than Is Less Than Or Equal To
Triggers at the specified number of days prior to the start date of the itinerary.
Days To End
Is Equal To Is Greater Than Is Greater Than Or Equal To Is Less Than Is Less Than Or Equal To
Triggers at the specified number of days prior to the end date of the itinerary.
Address
Contains Does Not Contain Is Equal To
Performs a text match against the address field of all itinerary segments.
Region
Contains Does Not Contain
Performs a text match against the names of all countries on the itinerary.
Segment Gap
Detected Not Detected
Checks if the itinerary does or does not have gaps between segments of more than 500KM.
Traveller
Name
Contains Does Not Contain
Performs a text match against the names of all travellers on the itinerary.
Email Address
Contains Does Not Contain
Performs a text match against the e-mail addresses of all travellers on the itinerary.
Number Of Travellers
Is Equal To Is Greater Than Is Greater Than Or Equal To Is Less Than Is Less Than Or Equal To
Checks the number of travellers listed in the itinerary.
Itinerary Has No Travellers
-
Checks if the itinerary has any travellers.
Has Not Accessed Country Brief
7 Days Prior To Departure 5 Days Prior To Departure 3 Days Prior To Departure 1 Day Prior To Departure
Triggers if a traveller has not accessed the country brief the specified number of days prior to travel. Requires "Country brief read receipts" setting to be enabled.
Has Complete Info
-
Checks if any of the travellers have complete contact information (e-mail address and telephone number).
Has Incomplete Info
-
Checks if any of the travellers do not have complete contact information (e-mail address and telephone number).
Account Is Disabled
-
Checks if the traveller's GAP user account is disabled.
Account Is Enabled
-
Checks if the traveller's GAP user account is enabled.
Hotel
Name
Contains Does Not Contain
Performs a text match against the names of all hotels in the itinerary.
Address
Contains Does Not Contain
Performs a text match against the addresses of all hotels in the itinerary.
Duration Days
Is Equal To Is Greater Than Is Greater Than Or Equal To Is Less Than Is Less Than Or Equal To
Checks the duration of each hotel stay in the itinerary.
Itinerary Has No Hotel Stay
-
Checks if the itinerary does not have any hotel segments.
Flight
Number
Contains Does Not Contain Is Equal To
Performs a text match against the number of all flights in an itinerary.
Origin Airport Code
Contains Does Not Contain Is Equal To
Performs a text match against the departure airport codes for all flights in an itinerary.
Origin Airport Name
Contains Does Not Contain Is Equal To
Performs a text match against the departure airport name for all flights in an itinerary.
Destination Airport Code
Contains Does Not Contain Is Equal To
Performs a text match against the destination airport codes for all flights in an itinerary.
Destination Airport Name
Contains Does Not Contain Is Equal To
Performs a text match against the destination airport name for all flights in an itinerary.
Itinerary Has Flights
-
Checks if the itinerary has any flight segments.
Itinerary Has No Flights
-
Checks if the itinerary does not have any flight segments.
Route
Type
Walk Drive Transit Cycle Ship
Checks if any of the route segments in the itinerary are of the specified type.
Origin Address
Contains Does Not Contain
Performs a text match against the origin addresses of all routes in the itinerary.
Destination Address
Contains Does Not Contain
Performs a text match against the destination addresses of all routes in the itinerary.
Itinerary Has No Routes
-
Checks if the itinerary does not have any route segments.
Actions
Approve Itinerary
-
Sets the itinerary status to approved.
Ask Travellers To Check Itinerary
-
Sends an e-mail to all travellers in the itinerary containing a link to the itinerary.
Send Travel Briefing To Travellers
-
E-mails country briefs for all countries included in the itinerary to all travellers specified in the itinerary.
Check-In Schedule
Start Stop
Starts or stops the Check-In Schedule assigned to any of the travellers' devices.
Send Email
To Specified Recipients To Travellers To Travellers' Managers
Sends an e-mail to the specified recipients.
Send SMS
To Specified Recipients To Travellers To Travellers' Managers
Sends an SMS to the specified recipients.
Send Message To Distribution List
GAP Distribution List
Sends message to all e-mail recipients in the distribution list.
Send Actions Summary
E-Mail Address
Send an e-mail to the specified address detailing the actions taken by the rule. This e-mail is sent every time the rule is run and its conditions are met.
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